Meet our counsellors and trainers
Our counsellors and trainers are compassionate and highly trained professionals dedicated to helping individuals navigate the complex terrain of their emotional well-being. With empathy, active listening, and evidence-based techniques, we provide a safe space for clients to explore their thoughts and feelings, develop coping strategies, and work towards personal growth and healing.
Jodi McNeill
Counsellor/Trainer
CBT therapist/Young Persons Counsellor/Mental Health Trainer
Hi, I’m Jodi McNeill. I’m a qualified, trauma-informed cognitive behavioural therapist, counsellor, and mental health trainer, with years of experience helping young people and adults navigate life’s challenges. I provide individual and group therapy across private practice, educational and community settings. I specialise in using evidence-based cognitive behavioural therapy (CBT) in the treatment of a wide range of issues, including depression, anxiety, panic, low self-esteem, and post-traumatic stress disorder (PTSD). Where helpful, I combine other therapeutic approaches to ensure the support I offer is tailored to your unique needs.
Having experienced the transformative power of therapy in my own life, I know how life-changing it can be. This personal understanding fuels my deep passion for helping others find healing, clarity, and hope, especially during difficult times.
On the BetterU platform, I combine my theoretical and clinical knowledge with real-world experience to make both therapy and mental health training feel more accessible, relatable, and engaging. I’m committed to breaking down barriers to mental health support and creating an environment where people feel empowered to grow and heal.
COSCA Certificate in Counselling Skills – SCQF Level 8
Postgraduate Diploma in Counseling Studies. Abertay University– SCQF Level 11
Postgraduate Diploma in CBT and Groupwork – SCQF Level 11
Training for Trainers – Planning and Delivering Training Sessions to Groups – SCQF Level 6
Applied Suicide Intervention Skills Training (ASIST)
Applied Suicide Intervention Skills Training (ASIST) – Training for Trainers
British Association for Behavioural and Cognitive Psychotherapies (BABCP)
British Association of Counselling and Psychotherapy (BACP)
Counselling and Psychotherapy in Scotland (COSCA)
I offer warmth and compassion, bringing empathy, sensitivity, and professionalism to my work. I create a safe, confidential, and non-judgemental space where you can feel heard, understood, and supported. I provide an opportunity for you to explore your challenges, understand the approach and rationale behind the techniques we use, and learn how to apply these strategies in your everyday life. Together, we’ll work to rediscover your sense of self, build resilience, and empower you to make positive, lasting changes. My goal is to support you in moving forward, getting back on track, and becoming the best version of yourself.
Outside of Work:
I love spending time in nature and enjoy long walks with my dog Max. He’s my constant companion and daily reminder to slow down and enjoy the moment. I’m also a huge fan of music, love exploring new places through travel, and can often be found with a good book in hand. As for weekends, you’ll usually find me at the gym, at Murrayfield watching Scotland play rugby, or cheering on my favourite football team.
Sara Mackenzie
Counsellor/Trainer
Integrative Psychotherapist working with Children, Young People and Adults and Diploma Training Assistant.
Hi, I’m Sara MacKenzie. I’m a qualified psychotherapist and Diploma training assistant with over 20 years’ experience working directly with children, young people and their families. I have a wide range of experience and skills from working alongside people in different settings, including addictions, bereavement and child protection. I have been in a management role for eight years and provide regular clinical supervision.
Diploma in Integrative Counselling & Pyschotherapy working with Children, Young People & Adults
Training for Trainers – Planning and Delivering Training Sessions to Groups – SCQF Level 6
Counselling and Psychotherapy in Scotland (COSCA)
I believe everyone is unique and are their own expert. Sometimes life can be tricky and by creating a warm, empathetic and non – judgmental counselling space, I believe you can find your way forward with me by your side.
Outside of work:
I’m a big fan of walking my dog Mabel, catching up with friends and I love a musical! I also enjoy baking and going to watch the football with my son. At this stage in mum life I am very much a taxi service to all my kids activities.
Declan Harrigan
Counsellor/Trainer
Hi, I’m Declan, Founder and CEO of BetterU, and a qualified counsellor and psychotherapist with over 25 years’ experience in the mental health sector. I bring together frontline therapeutic experience, leadership, and training to create meaningful change for individuals and organisations.
Formal Qualifications
- HND in Care
- Bsc (Hons) Social Policy & Sociology
- Certificate in Counselling Studies
- Diploma of Higher Education in Counselling Theory and Practice
- COSCA Counselling Supervision Certificate
Additional Training
- ASIST Training
- ASIST Training for Trainers
- COSCA Trainer Accreditation
- Mental Health First Aid
- CEOP Training
- CSE Training
- Self-Harm and Suicide
- Working with Children and Young People
- Sectarian / Race hate crime
- Child Protection
- Vulnerable Adult Training
Registered Membership
BACP Accredited Member
COSCA Member
I’m all about keeping it real—warm, honest, and straight-talking, with a bit of humour when it’s needed. I believe growth comes from feeling safe, seen, and supported, so I try to bring that energy to any client I work with or training I deliver. Expect relatable examples, tools you can actually use, and a space where it’s okay not to know everything.
Outside of work, I’m usually pounding the pavement on an early-morning walk, trying to keep up with my son Conan, or diving into a playlist from the ‘90s. Every year, I set myself a challenge I’ve never done before, whether it’s a half marathon, Tough Mudder, or climbing Ben Nevis. I believe we only truly know our limits when we push them. That’s when we see the best in ourselves and ultimately, we set a powerful example for the little people around us. They learn by watching and doing. I also wrote a children’s book called My Monster—because everyone, big or small, has something they’re working through.
Niamh Govers
Counsellor/Trainer
Counsellor | Clinical Supervisor | COSCA Skills Tutor | Student Mental Health Specialist
Hi, I’m Niamh Govers. I’m a qualified counsellor, clinical supervisor, and COSCA Skills Tutor with a strong background in student mental health and emotional well-being. With over a decade of experience across education, private practice, and specialist services, I bring a compassionate, trauma-informed approach to my work with individuals and teams.
I’ve developed and led counselling services in colleges, schools, and community organisations—supporting young people, survivors of abuse, and those navigating emotional challenges. On the BetterU platform, I bring my knowledge and experience and a steady belief in people’s capacity to grow – offering a space where you can feel seen, heard and empowered. My specialist interests include trauma, youth mental health, and creating emotionally safe learning environments.
Diploma in Supervision
Postgraduate Diploma in CBT and
Groupwork
Diploma in Counselling
HNC Level 3 – Social Care
Bachelor of Divinity
The impact of Drugs and Alcohol
on Children and Families
British Association for Behavioural and Cognitive Psychotherapists (BABCP)
My specialist interests include trauma, youth mental health, and creating emotionally safe learning environments.
What you can expect from me:
I work with warmth, integrity, and a deep respect for people’s lived experience. Whether I’m facilitating a session or offering supervision, I value clarity, humour, and a collaborative approach to learning and healing.
Outside of work:
When I’m not working, I’m most at home in the woods with my dogs—walking, exploring, and soaking up the peace and quiet. Nature is where I reset and recharge.
Paula Coyle
Counsellor
Psychotherapist | Child & Adolescent Counsellor | Facilitator | Systemic & Family Practitioner
Hi, I’m Paula Coyle. I’m a qualified psychotherapist with a background in psychology and a facilitator with over 15 years’ experience working in community mental health and counselling. I specialise in trauma-informed practice, solution focused brief therapy and a holistic approach helping people to understand their own unique experience, so they feel fulfilled and empowered in their day-to-day life, and are able to grow and achieve their full potential.
I’ve supported individuals from all walks of life and all ages—young people, families, professionals—on their journey toward healing. On the BetterU platform, I bring my clinical knowledge and real-world experience. My passion lies in building collaborative and empowering therapeutic alliances where people feel heard, understood and supported on their journey.
BSc Hons Psychology
Certificate Counselling Studies
Msc Health Psychology
FDegree in Counselling
FETAC Level 6 Train The Trainer
HND Care Practice (Social Care)
Level 5 CPCAB Post Qualifying Diploma Counselling Children and Young People
PG Certificate Systemic Practice & Family Therapy (currently studying)
Certificate in Therapeutic Play Skills (Children’s Therapy Centre)
Certificate in Sexual Trauma in Adolescence & Emerging Adulthood
Certificate in Sand Therapy with Adolescence
Certificate in Introduction to Childhood Sexual Abuse
NCPS – The National Counselling & Psychotherapy Society
BACP – British Association for Counselling and Psychotherapy
AFT – Association for Family Therapy and Systemic Practice
What you can expect from me:
I’m all about creating calm, supportive and inclusive spaces. I approach both counselling and facilitating with curiosity, warmth, and the belief that small insights can lead to big change. It all begins with that first step.
Outside of work:
I’m a gym and yoga enthusiast. I love lazy Sunday mornings with coffee and music and walks with the family. I am both a dog and cat person and love my evenings with Biffy and Betty just chilling.
Katie Abbott
Counselling Co-ordinator/Counsellor
CBT Therapist | Bereavement Therapist | Trauma-Informed Practice Trainer
With seven years of experience in the mental health field, I am a dedicated CBT and Bereavement Therapist with a growing specialism in supporting individuals through grief and loss, particularly sudden and unexpected loss, as well as loss through illness. I have had the privilege of working with people across all ages, with a particular focus on young people and young adults navigating complex emotional challenges. At the heart of my practice is a simple yet powerful belief: clients may not always remember my name or face, but they will always remember how I made them feel. My goal in every session is to foster a compassionate, non-judgmental space and establish a strong and positive therapeutic relationship. I aim to create a space where clients feel safe enough to face their challenges, brave enough to explore difficult conversations, and empowered to reclaim authorship of their own stories.
Psychology BSc (Hons) First Class
Postgraduate Diploma in CBT and Groupwork – SCQF Level 11
Applied Suicide Intervention Skills Training (ASIST)
Child and Adult Safeguarding/ Protection
Traumatic Bereavement
British Association for Behavioural & Cognitive Psychotherapists (BABCP)
What you can expect from me:
As your therapist, you can expect a warm, compassionate, and collaborative approach rooted in evidence-based practices like Cognitive Behavioural Therapy (CBT). I will meet you with empathy, respect, and a genuine commitment to understanding your unique experience. Our work together will be guided by your goals, at your pace, and within a space that feels safe, non-judgmental, and supportive.
I am here to help you feel heard, to help challenge unhelpful patterns when you’re ready, and to encourage growth and resilience. I’ll bring consistency, clear communication, and a grounded presence to each session, so you can feel empowered to explore and reflect.
Ultimately, my role is to walk alongside you, not to lead or fix, but to support you in making sense of your experience and building a life that feels meaningful and authentic to you.
Outside of work:
Outside of my therapeutic practice, I prioritise my own wellbeing through regular gym sessions and long walks, both of which help me stay grounded and clear-minded. I believe in the importance of balance, and for me, that also means making time for laughter and lightness. I enjoy winding down with a good comedy show and spending time in nature, which helps me recharge and stay present both personally and professionally.
Michelle Duffy
Counsellor
My name is Michelle Duffy, I am an integrative Children and young people counsellor and qualified social worker with over 8 years of specialist experience in working with young people who have experienced sexual trauma. I have experience working as a counsellor in schools and the community supporting children and young people from ages 4-25 with a wide range of issues.
As a survivor of trauma, I know first-hand the pain and challenges that can arise from life’s darkest moments. However, I also know the power of healing, resilience, and finding light amid the darkness. That’s why I am committed to supporting the clients I work alongside to navigate their own journeys through therapy.
I offer a safe, empathetic space in which people feel heard, respected and supported.
Together, we can navigate challenges, celebrate successes, and pave the way for a brighter future.
MSc in Child and Adolescent Psychotherapy,
BSc in Social Work
Certificate in Sandplay Therapy.
EMDR Part 1, Part 2 booked
Certified Child and Adolescent Trauma Professional.
Cert: Advanced Trauma Treatment for Children and Adolescents
Cert: Advanced Treatment of Dissociation in Children and Adolescents
MBACP & MBASW Registered.
British Association of Counselling and Psychotherapy (BACP)
Addiction ; Anxiety; Anger Management ; Asperger’s; Bereavement and Loss; Bullying; Care Leaver; Child Sexual Exploitation ; Emotional Abuse; Emotional / Behavioural Difficulties ; Exam Stress; Low mood; Physical Abuse; Physical Health Conditions; Post-natal ; Psychological Behavioural Conditions; Relationship Issues – Family; Relationship Issues – Friends ; Relationship Issues – Other; School Attendance; Self-confidence ; Self-harm ; Sexual Abuse; Suicidal thoughts; Trauma; Young Carer;
Andrew Gray
Counsellor/Senior Trainer
Lynne Buckner
Counsellor
Hello! I’m Lynne, a qualified psychotherapist specialising in supporting Adults, young people, children and families with a compassionate, evidence-based approach. Experienced in both clinical and voluntary settings
Counselling and Psychotherapy in Scotland (COSCA)
What you can expect from me:
You can expect a calm, caring, and inclusive space where you are met with warmth, understanding, and respect. I combine theoretical knowledge with real-life experience to offer mental health support that is clear, compassionate, and free from judgement. Whether you’re looking for practical strategies like CBT and goal setting, or a deeper exploration through psychodynamic approaches to make sense of childhood experiences or family dynamics, I will tailor our work to suit your needs. For children, I integrate creative and play-based techniques to help them express themselves safely and effectively.
Outside of work:
Outside of my professional role, I find joy and balance in spending time with my children and family. I love being outdoors—whether it’s a quiet walk in nature or simply enjoying fresh air and open spaces. I also appreciate cosy movie nights and the simple pleasure of unwinding with a good book and a cup of tea. These moments help me recharge and stay grounded in both my personal and professional life.
EMMA NICHOLS
COUNSELLOR/TRAINER
Hi, I’m Emma. I’m a qualified psychotherapist, and for the past five years, I’ve been supporting people as they navigate change. I’ve been privileged to work with individuals from all walks of life — from young people finding their way, to professionals looking to grow.
As a trainer, I have over 10 years’ experience in education, supporting individuals in their personal and professional development. I’m passionate about creating calm, clear, and inclusive learning spaces.
emma@betterugroup.com
Psychology BSc (Hons)
Masters Education
Diploma in Person-Centred Counselling and Psychotherapy
Diploma in Children and Young People Counselling.
Applied Suicide Intervention Skills Training (ASIST)
Diploma in Supervision
BACP (MBACP) and the GTC (General Teaching Council)
In a training environment, my style is engaging, supportive, and down-to-earth. I aim to make learning accessible and collaborative, encouraging open discussion and reflection so that students feel confident, empowered, and able to connect theory with real-life practice.
In both counselling and training, I work with curiosity, warmth, and the belief that even small insights can spark big change. Whether I’m facilitating a session or offering supervision, I value clarity, humour, and a collaborative approach to learning and growth.
