CPD Accredited
BetterU Group has been formally awarded CPD Accredited Status following successful completion of the CPDSO assessment process.
Our courses are delivered by experienced practitioners with backgrounds in counselling, mental health and social care. The training is informed by current research, professional standards and real-world practice, ensuring learners gain relevant, practical CPD that can be immediately applied in frontline settings.
Suicide Prevention
H.O.P.E. - Hear. Observe. Prevent. Engage
- Duration Half day: 3.5/4 hours per session
H.O.P.E. is a practical suicide prevention training designed to help individuals recognise early warning signs, respond with confidence, and engage in supportive conversations before crisis point.
The course introduces a clear, memorable framework — Hear, Observe, Prevent, Engage — supporting Continuing Professional Development by strengthening awareness, communication skills, and early intervention capability.
- Group size: 12 to 36 participants
- Pricing: Pricing is dependent on group size, delivery method (online or in-person), location, and the level of customisation required. All quotes are tailored to reflect the scope, depth, and outcomes of the training.
· Increase awareness of verbal and non-verbal invitations for help
· Improve confidence in observing behavioural, emotional, and situational changes
· Strengthen early prevention through timely, supportive conversations
· Develop skills to engage openly and compassionately without needing to “fix”
· Promote shared responsibility for suicide prevention across teams and organisations
This course contributes to CPD by building practical awareness, communication skills, and preventative thinking aligned with national suicide prevention priorities across Scotland and the UK.
S.I.T. – Suicide Intervention Training
- Duration Full day: 7 hours per session
Suicide Intervention Training (S.I.T.) is an advanced, practical course designed to build professional confidence and competence when responding to suicide risk.
The training supports Continuing Professional Development by strengthening evidence-based intervention skills, reflective practice, and emotional readiness for high-risk conversations.
- Group size: 12 to 36 participants
- Pricing: Pricing is dependent on group size, delivery method (online or in-person), location, and the level of customisation required. All quotes are tailored to reflect the scope, depth, and outcomes of the training.
· Increase confidence in recognising and responding to suicide risk
· Develop competence in asking direct, compassionate questions about suicide
· Strengthen calm, person-centred responses in emotionally charged situations
· Promote safe, ethical intervention and professional resilience
This course contributes to CPD by enhancing practical skills, reflective insight, and professional resilience in suicide intervention, aligned with national suicide prevention priorities across Scotland and the UK.
ASIST – Applied Suicide Intervention Skills Training
- Duration 2 Full days: 9.00am to 5.00pm
ASIST is a two-day in person, highly practical workshop designed to help people recognise when someone may be at risk of suicide and respond confidently and compassionately.
The training is interactive, experiential and grounded in real-world scenarios. Participants practice through guided discussion, skills rehearsal and supported role-play in a safe learning environment.
This course is suitable for professionals and community members alike — particularly those working in education, health & social care, third sector, housing, youth work, community organisations and frontline services.
- Group size: 12 to 36 participants
- Pricing: Pricing is dependent on group size, venue/location, travel and accomodation (if required). We are always happy to provide a straight forward, no obligation quote - just get in touch.
Participants will be able to:
Identify signs that someone may be at risk of suicide
Engage in a focused suicide intervention conversation
Apply the ASIST intervention model step-by-step
Work collaboratively to reduce immediate risk
Build a short-term safety plan that strengthens reasons for living
Understand the importance of connection, support and follow-up
Participants must attend both full days to receive their certificate.
This workshop contributes to Continuing Professional Development in:
Suicide prevention and intervention
Safeguarding practice
Trauma-informed approaches
Risk assessment and management
Communication and crisis response skills
Professional confidence in complex conversations
ASIST supports organisations to demonstrate a proactive commitment to mental health, community safety and staff preparedness.
Trauma Informed
Trauma-Informed Practice in the Workplace
- Duration Full day: 3.5/4 hours per session
Building on introductory learning, this interactive session helps participants understand how trauma can affect regulation, communication, and relationships at work and how this shows up in everyday interactions with colleagues, clients, and service users.
Building on core trauma-informed knowledge, the course focuses on applying the six trauma-informed principles in real-world scenarios, supporting Continuing Professional Development through reflective practice, skills development, and relational awareness.
- Group size: 12 to 36 participants
- Pricing: Pricing is dependent on group size, delivery method (online or in-person), location, and the level of customisation required. All quotes are tailored to reflect the scope, depth, and outcomes of the training.
· Apply the six trauma-informed principles to practical workplace scenarios· Understand how trauma impacts regulation, communication, and relationships
· Recognise personal triggers, blind spots, and the influence of power and hierarchy
· Develop skills in de-escalation, co-regulation, and reflective listening
· Strengthen non-judgemental, ethical support while maintaining professional boundaries
This course contributes to CPD by strengthening applied trauma-informed practice, reflective awareness, and relational skills, aligned with Scotland’s trauma-informed workforce framework and national best-practice guidance.
Trauma-Informed Practice for Leaders and Teams
- Duration Full day: 7 hours per session
Trauma-Informed Practice for Leaders & Teams – Level 3 is an advanced course designed to support leaders and senior teams to embed trauma-informed principles across culture, systems, and practice.
The training focuses on leadership responsibility, organisational design, and reflective practice, supporting Continuing Professional Development by strengthening psychologically safe environments, ethical decision-making, and sustainable team wellbeing.
- Group size: 12 to 36 participants
- Pricing: Pricing is dependent on group size, delivery method (online or in-person), location, and the level of customisation required. All quotes are tailored to reflect the scope, depth, and outcomes of the training.
· Build a shared understanding of trauma-informed principles at organisational and leadership level
· Audit workplace culture, policies, and procedures through a trauma-informed lens
· Identify and address barriers to psychological safety, trust, and inclusion
· Understand legal, ethical, and safeguarding responsibilities within Scotland-based services
· Redesign key processes (e.g. complaints, supervision, onboarding) using trauma-informed principles
· Strengthen leadership skills in regulation, reflective practice, and modelling healthy boundaries
· Increase awareness of vicarious trauma, burnout, and team resilience
This course contributes to CPD by strengthening strategic leadership capability, ethical governance, and trauma-informed organisational practice, aligned with Scotland’s trauma-informed workforce framework and national best-practice guidance.
Safeguarding
Advanced Safeguarding Lead (DSL)
- Duration Full day: 7 hours per session
Advanced Safeguarding Lead (DSL) Training – Level 3 is a senior-level course designed for those with responsibility for leading, overseeing, and assuring safeguarding practice within organisations.
The training focuses on strategic leadership, complex decision-making, and governance, supporting Continuing Professional Development by strengthening confidence, accountability, and trauma-informed safeguarding leadership in high-risk and sensitive situations.
- Group size: 12 to 36 participants
- Pricing: Pricing is dependent on group size, delivery method (online or in-person), location, and the level of customisation required. All quotes are tailored to reflect the scope, depth, and outcomes of the training.
· Strengthen understanding of the DSL role, leadership responsibilities, and accountability
· Develop confidence in recognising, responding to, and recording complex safeguarding concerns
· Apply sound judgement in consent, information sharing, and referral decision-making
· Manage high-risk and complex cases, including situations involving refusal of consent
· Respond appropriately to allegations involving staff or volunteers
· Promote a strong safeguarding culture that balances protection, autonomy, and ethical practice
· Increase awareness of staff wellbeing, vicarious trauma, and trauma-informed leadership
This course contributes to CPD by enhancing strategic safeguarding leadership, ethical governance, and defensible decision-making, aligned with Scottish safeguarding legislation, national guidance, and trauma-informed best practice.
Harrassment Support Officer (HSO)
Harrassment Support Officer (HSO)
- Duration Full day: 3.5/4 hours per session
Harassment Support Officer (HSO) Training is a practical course designed to equip designated officers with the confidence, skills, and clarity needed to support individuals affected by harassment.
The training focuses on safe, empathetic responses, clear role boundaries, and ethical decision-making, supporting Continuing Professional Development for those working in advice, support, and organisational settings.
- Group size: 12 to 36 participants
- Pricing: Pricing is dependent on group size, delivery method (online or in-person), location, and the level of customisation required. All quotes are tailored to reflect the scope, depth, and outcomes of the training.
· Clarify the Harassment Support Officer role, responsibilities, and professional boundaries
· Develop active listening and empathetic communication skills
· Support individuals to explore options and make informed choices about next steps
· Promote ethical practice, confidentiality, and safeguarding awareness
· Strengthen self-care, peer support, and resilience in emotionally demanding roles
This course contributes to CPD by strengthening practical support skills, ethical awareness, and reflective practice for Harassment Support Officers, supporting safe and sustainable practice within organisational and advice-based settings.
our vision is simple:
Shift the mindset from reactive fixes to proactive care. Whether it’s through training, crisis support, or leadership coaching, we’re here to help build stronger people, stronger teams, and better outcomes — one step at a time.
What Our Customers Say

- Emily Ritchie
Little Flyers

- Caitlyn Monteith
Little Flyers

- Emma McLean
Dedridge Health Centre

- Meesha Drysdale
Barclay Medical Practice Livingston North
The H.O.P.E course made me feel a lot more confident in being able to approach a patient who is struggling with mental health and being able to identify the signs of someone who may be struggling with their mental health.

- Meesha Drysdale
Barclay Medical Practice Livingston North