Katie Abbott
Counselling Co-ordinator/Counsellor
CBT Therapist | Bereavement Therapist | Trauma-Informed Practice Trainer
With seven years of experience in the mental health field, I am a dedicated CBT and Bereavement Therapist with a growing specialism in supporting individuals through grief and loss, particularly sudden and unexpected loss, as well as loss through illness. I have had the privilege of working with people across all ages, with a particular focus on young people and young adults navigating complex emotional challenges. At the heart of my practice is a simple yet powerful belief: clients may not always remember my name or face, but they will always remember how I made them feel. My goal in every session is to foster a compassionate, non-judgmental space and establish a strong and positive therapeutic relationship. I aim to create a space where clients feel safe enough to face their challenges, brave enough to explore difficult conversations, and empowered to reclaim authorship of their own stories.
Psychology BSc (Hons) First Class
Postgraduate Diploma in CBT and Groupwork – SCQF Level 11
Applied Suicide Intervention Skills Training (ASIST)
Child and Adult Safeguarding/ Protection
Traumatic Bereavement
British Association of Counselling and Psychotherapy (BACP)
What you can expect from me:
As your therapist, you can expect a warm, compassionate, and collaborative approach rooted in evidence-based practices like Cognitive Behavioural Therapy (CBT). I will meet you with empathy, respect, and a genuine commitment to understanding your unique experience. Our work together will be guided by your goals, at your pace, and within a space that feels safe, non-judgmental, and supportive.
I am here to help you feel heard, to help challenge unhelpful patterns when you’re ready, and to encourage growth and resilience. I’ll bring consistency, clear communication, and a grounded presence to each session, so you can feel empowered to explore and reflect.
Ultimately, my role is to walk alongside you, not to lead or fix, but to support you in making sense of your experience and building a life that feels meaningful and authentic to you.
Outside of work:
Outside of my therapeutic practice, I prioritise my own wellbeing through regular gym sessions and long walks, both of which help me stay grounded and clear-minded. I believe in the importance of balance, and for me, that also means making time for laughter and lightness. I enjoy winding down with a good comedy show and spending time in nature, which helps me recharge and stay present both personally and professionally.
Jodi McNeill
Counsellor/Trainer
CBT therapist/Young Persons Counsellor/Mental Health Trainer
Hi, I’m Jodi McNeill. I’m a qualified, trauma-informed cognitive behavioural therapist, counsellor, and mental health trainer, with years of experience helping young people and adults navigate life’s challenges. I provide individual and group therapy across private practice, educational and community settings. I specialise in using evidence-based cognitive behavioural therapy (CBT) in the treatment of a wide range of issues, including depression, anxiety, panic, low self-esteem, and post-traumatic stress disorder (PTSD). Where helpful, I combine other therapeutic approaches to ensure the support I offer is tailored to your unique needs.
Having experienced the transformative power of therapy in my own life, I know how life-changing it can be. This personal understanding fuels my deep passion for helping others find healing, clarity, and hope, especially during difficult times.
On the BetterU platform, I combine my theoretical and clinical knowledge with real-world experience to make both therapy and mental health training feel more accessible, relatable, and engaging. I’m committed to breaking down barriers to mental health support and creating an environment where people feel empowered to grow and heal.
COSCA Certificate in Counselling Skills – SCQF Level 8
Postgraduate Diploma in Counseling Studies. Abertay University– SCQF Level 11
Postgraduate Diploma in CBT and Groupwork – SCQF Level 11
Training for Trainers – Planning and Delivering Training Sessions to Groups – SCQF Level 6
Applied Suicide Intervention Skills Training (ASIST)
Applied Suicide Intervention Skills Training (ASIST) – Training for Trainers
British Association for Behavioural and Cognitive Psychotherapies (BABCP)
British Association of Counselling and Psychotherapy (BACP)
Counselling and Psychotherapy in Scotland (COSCA)
I offer warmth and compassion, bringing empathy, sensitivity, and professionalism to my work. I create a safe, confidential, and non-judgemental space where you can feel heard, understood, and supported. I provide an opportunity for you to explore your challenges, understand the approach and rationale behind the techniques we use, and learn how to apply these strategies in your everyday life. Together, we’ll work to rediscover your sense of self, build resilience, and empower you to make positive, lasting changes. My goal is to support you in moving forward, getting back on track, and becoming the best version of yourself.
Outside of Work:
I love spending time in nature and enjoy long walks with my dog Max. He’s my constant companion and daily reminder to slow down and enjoy the moment. I’m also a huge fan of music, love exploring new places through travel, and can often be found with a good book in hand. As for weekends, you’ll usually find me at the gym, at Murrayfield watching Scotland play rugby, or cheering on my favourite football team.
Sara Mackenzie
Counsellor/Trainer
Integrative Psychotherapist working with Children, Young People and Adults and Diploma Training Assistant.
Hi, I’m Sara MacKenzie. I’m a qualified psychotherapist and Diploma training assistant with over 20 years’ experience working directly with children, young people and their families. I have a wide range of experience and skills from working alongside people in different settings, including addictions, bereavement and child protection. I have been in a management role for eight years and provide regular clinical supervision.
Diploma in Integrative Counselling & Pyschotherapy working with Children, Young People & Adults
Training for Trainers – Planning and Delivering Training Sessions to Groups – SCQF Level 6
Counselling and Psychotherapy in Scotland (COSCA)
I believe everyone is unique and are their own expert. Sometimes life can be tricky and by creating a warm, empathetic and non – judgmental counselling space, I believe you can find your way forward with me by your side.
Outside of work:
I’m a big fan of walking my dog Mabel, catching up with friends and I love a musical! I also enjoy baking and going to watch the football with my son. At this stage in mum life I am very much a taxi service to all my kids activities.
Paula Coyle
Counsellor
Psychotherapist | Child & Adolescent Counsellor | Facilitator | Systemic & Family Practitioner
Hi, I’m Paula Coyle. I’m a qualified psychotherapist with a background in psychology and a facilitator with over 15 years’ experience working in community mental health and counselling. I specialise in trauma-informed practice, solution focused brief therapy and a holistic approach helping people to understand their own unique experience, so they feel fulfilled and empowered in their day-to-day life, and are able to grow and achieve their full potential.
I’ve supported individuals from all walks of life and all ages—young people, families, professionals—on their journey toward healing. On the BetterU platform, I bring my clinical knowledge and real-world experience. My passion lies in building collaborative and empowering therapeutic alliances where people feel heard, understood and supported on their journey.
BSc Hons Psychology
Certificate Counselling Studies
Msc Health Psychology
FDegree in Counselling
FETAC Level 6 Train The Trainer
HND Care Practice (Social Care)
Level 5 CPCAB Post Qualifying Diploma Counselling Children and Young People
PG Certificate Systemic Practice & Family Therapy (currently studying)
Certificate in Therapeutic Play Skills (Children’s Therapy Centre)
Certificate in Sexual Trauma in Adolescence & Emerging Adulthood
Certificate in Sand Therapy with Adolescence
Certificate in Introduction to Childhood Sexual Abuse
NCPS – The National Counselling & Psychotherapy Society
BACP – British Association for Counselling and Psychotherapy
AFT – Association for Family Therapy and Systemic Practice
What you can expect from me:
I’m all about creating calm, supportive and inclusive spaces. I approach both counselling and facilitating with curiosity, warmth, and the belief that small insights can lead to big change. It all begins with that first step.
Outside of work:
I’m a gym and yoga enthusiast. I love lazy Sunday mornings with coffee and music and walks with the family. I am both a dog and cat person and love my evenings with Biffy and Betty just chilling.
Michelle Duffy
Counsellor
I am an integrative counsellor working with both children and adults, with over 11 years’ experience supporting people through trauma and emotional distress.
My work is deeply informed by both professional training and lived experience. I understand firsthand how trauma can affect the mind, body, and sense of self, and I believe healing is possible when people are met with safety, compassion, and respect.
I work integratively, meaning I tailor therapy to each individual rather than using a one size fits all approach. I am trained in creative therapies, talk therapy, and EMDR, and I am currently halfway through completing a holistic somatic therapy training course. This allows me to support clients not only through talking, but also through gentle body-based and creative approaches when words are hard to find.
I have extensive experience working with trauma, including childhood trauma, sexual abuse, and complex emotional needs. I offer a calm, non-judgemental space where clients can move at their own pace, regain a sense of control, and reconnect with themselves in a way that feels safe.
At the heart of my work is the belief that healing is a right, not a privilege. and that every person deserves to be heard, believed, and supported.
MSc in Child and Adolescent Psychotherapy,
BSc in Social Work
Certificate in Sandplay Therapy.
EMDR Part 1, Part 2 booked
Certified Child and Adolescent Trauma Professional.
Cert: Advanced Trauma Treatment for Children and Adolescents
Cert: Advanced Treatment of Dissociation in Children and Adolescents
MBACP & MBASW Registered.
British Association of Counselling and Psychotherapy (BACP)
Addiction ; Anxiety; Anger Management ; Asperger’s; Bereavement and Loss; Bullying; Care Leaver; Child Sexual Exploitation ; Emotional Abuse; Emotional / Behavioural Difficulties ; Exam Stress; Low mood; Physical Abuse; Physical Health Conditions; Post-natal ; Psychological Behavioural Conditions; Relationship Issues – Family; Relationship Issues – Friends ; Relationship Issues – Other; School Attendance; Self-confidence ; Self-harm ; Sexual Abuse; Suicidal thoughts; Trauma; Young Carer;
Julie Kellock
Counsellor
British Association of Counselling and Psychotherapy (BACP)
I believe that having someone walk beside you during difficult times can make a meaningful difference, and I feel privileged to support you on that journey. I offer warmth, honesty, and compassion within a non-judgemental space. My priority is to walk alongside you as you explore and navigate whatever may be troubling you.
our vision is simple:
Shift the mindset from reactive fixes to proactive care. Whether it’s through training, crisis support, or leadership coaching, we’re here to help build stronger people, stronger teams, and better outcomes — one step at a time.
What Our Customers Say

- Emily Ritchie
Little Flyers

- Caitlyn Monteith
Little Flyers

- Emma McLean
Dedridge Health Centre

- Meesha Drysdale
Barclay Medical Practice Livingston North
The H.O.P.E course made me feel a lot more confident in being able to approach a patient who is struggling with mental health and being able to identify the signs of someone who may be struggling with their mental health.

- Meesha Drysdale
Barclay Medical Practice Livingston North