Our levels 2 and 3 training builds on the foundations of our level 1 online courses, offering deeper learning, shared reflection, and real-world application.
Delivered live online or face-to-face, these sessions create space for teams to explore complex topics together, ask questions, and practise skills in a supportive setting. The focus moves beyond awareness into confidence, judgement, and how learning shows up in everyday work.
Our online training works well for teams who want interactive learning without travel, while our in person training supports stronger connection, richer discussion, and practical understanding.
CPD Accreditation โ In Progress
We are in the process of securing CPD accreditation for our courses.
In the meantime, the training is delivered in line with recognised CPD standards, supporting professional learning, reflective practice, and applied skills development.
Accreditation status will be updated here once confirmed.
Suicide Prevention
H.O.P.E. - Hear. Observe. Prevent. Engage
- Duration Level 2 Half day: 3.5/4 hours per session
H.O.P.E. is a practical suicide prevention training designed to help individuals recognise early warning signs, respond with confidence, and engage in supportive conversations before crisis point.
The course introduces a clear, memorable framework โ Hear, Observe, Prevent, Engage โ supporting Continuing Professional Development by strengthening awareness, communication skills, and early intervention capability.
- Group size: 12 to 36 participants
- Pricing: Pricing is dependent on group size, delivery method (online or in-person), location, and the level of customisation required. All quotes are tailored to reflect the scope, depth, and outcomes of the training.
ยท Increase awareness of verbal and non-verbal invitations for help
ยท Improve confidence in observing behavioural, emotional, and situational changes
ยท Strengthen early prevention through timely, supportive conversations
ยท Develop skills to engage openly and compassionately without needing to โfixโ
ยท Promote shared responsibility for suicide prevention across teams and organisations
This course contributes to CPD by building practical awareness, communication skills, and preventative thinking aligned with national suicide prevention priorities across Scotland and the UK.
S.I.T. โ Suicide Intervention Training
- Duration Level 3 Full day: 7 hours per session
Suicide Intervention Training (S.I.T.) is an advanced, practical course designed to build professional confidence and competence when responding to suicide risk.
The training supports Continuing Professional Development by strengthening evidence-based intervention skills, reflective practice, and emotional readiness for high-risk conversations.
- Group size: 12 to 36 participants
- Pricing: Pricing is dependent on group size, delivery method (online or in-person), location, and the level of customisation required. All quotes are tailored to reflect the scope, depth, and outcomes of the training.
ยท Increase confidence in recognising and responding to suicide risk
ยท Develop competence in asking direct, compassionate questions about suicide
ยท Strengthen calm, person-centred responses in emotionally charged situations
ยท Promote safe, ethical intervention and professional resilience
This course contributes to CPD by enhancing practical skills, reflective insight, and professional resilience in suicide intervention, aligned with national suicide prevention priorities across Scotland and the UK.
Trauma Informed
Trauma-Informed Practice in the Workplace
- Duration Level 2 Full day: 3.5/4 hours per session
Building on introductory learning, this interactive session helps participants understand how trauma can affect regulation, communication, and relationships at work and how this shows up in everyday interactions with colleagues, clients, and service users.
Building on core trauma-informed knowledge, the course focuses on applying the six trauma-informed principles in real-world scenarios, supporting Continuing Professional Development through reflective practice, skills development, and relational awareness.
- Group size: 12 to 36 participants
- Pricing: Pricing is dependent on group size, delivery method (online or in-person), location, and the level of customisation required. All quotes are tailored to reflect the scope, depth, and outcomes of the training.
ยท Apply the six trauma-informed principles to practical workplace scenariosยท Understand how trauma impacts regulation, communication, and relationships
ยท Recognise personal triggers, blind spots, and the influence of power and hierarchy
ยท Develop skills in de-escalation, co-regulation, and reflective listening
ยท Strengthen non-judgemental, ethical support while maintaining professional boundaries
This course contributes to CPD by strengthening applied trauma-informed practice, reflective awareness, and relational skills, aligned with Scotlandโs trauma-informed workforce framework and national best-practice guidance.
Trauma-Informed Practice for Leaders and Teams
- Duration Level 3 Full day: 7 hours per session
Trauma-Informed Practice for Leaders & Teams โ Level 3 is an advanced course designed to support leaders and senior teams to embed trauma-informed principles across culture, systems, and practice.
The training focuses on leadership responsibility, organisational design, and reflective practice, supporting Continuing Professional Development by strengthening psychologically safe environments, ethical decision-making, and sustainable team wellbeing.
- Group size: 12 to 36 participants
- Pricing: Pricing is dependent on group size, delivery method (online or in-person), location, and the level of customisation required. All quotes are tailored to reflect the scope, depth, and outcomes of the training.
ยท Build a shared understanding of trauma-informed principles at organisational and leadership level
ยท Audit workplace culture, policies, and procedures through a trauma-informed lens
ยท Identify and address barriers to psychological safety, trust, and inclusion
ยท Understand legal, ethical, and safeguarding responsibilities within Scotland-based services
ยท Redesign key processes (e.g. complaints, supervision, onboarding) using trauma-informed principles
ยท Strengthen leadership skills in regulation, reflective practice, and modelling healthy boundaries
ยท Increase awareness of vicarious trauma, burnout, and team resilience
This course contributes to CPD by strengthening strategic leadership capability, ethical governance, and trauma-informed organisational practice, aligned with Scotlandโs trauma-informed workforce framework and national best-practice guidance.
Safeguarding
Advanced Safeguarding Lead (DSL)
- Duration Level 3 Full day: 7 hours per session
Advanced Safeguarding Lead (DSL) Training โ Level 3 is a senior-level course designed for those with responsibility for leading, overseeing, and assuring safeguarding practice within organisations.
The training focuses on strategic leadership, complex decision-making, and governance, supporting Continuing Professional Development by strengthening confidence, accountability, and trauma-informed safeguarding leadership in high-risk and sensitive situations.
- Group size: 12 to 36 participants
- Pricing: Pricing is dependent on group size, delivery method (online or in-person), location, and the level of customisation required. All quotes are tailored to reflect the scope, depth, and outcomes of the training.
ยท Strengthen understanding of the DSL role, leadership responsibilities, and accountability
ยท Develop confidence in recognising, responding to, and recording complex safeguarding concerns
ยท Apply sound judgement in consent, information sharing, and referral decision-making
ยท Manage high-risk and complex cases, including situations involving refusal of consent
ยท Respond appropriately to allegations involving staff or volunteers
ยท Promote a strong safeguarding culture that balances protection, autonomy, and ethical practice
ยท Increase awareness of staff wellbeing, vicarious trauma, and trauma-informed leadership
This course contributes to CPD by enhancing strategic safeguarding leadership, ethical governance, and defensible decision-making, aligned with Scottish safeguarding legislation, national guidance, and trauma-informed best practice.
Harrassment Support Officer (HSO)
Harrassment Support Officer (HSO)
- Duration Level 2 Full day: 3.5/4 hours per session
Harassment Support Officer (HSO) Training is a practical course designed to equip designated officers with the confidence, skills, and clarity needed to support individuals affected by harassment.
The training focuses on safe, empathetic responses, clear role boundaries, and ethical decision-making, supporting Continuing Professional Development for those working in advice, support, and organisational settings.
- Group size: 12 to 36 participants
- Pricing: Pricing is dependent on group size, delivery method (online or in-person), location, and the level of customisation required. All quotes are tailored to reflect the scope, depth, and outcomes of the training.
ยท Clarify the Harassment Support Officer role, responsibilities, and professional boundaries
ยท Develop active listening and empathetic communication skills
ยท Support individuals to explore options and make informed choices about next steps
ยท Promote ethical practice, confidentiality, and safeguarding awareness
ยท Strengthen self-care, peer support, and resilience in emotionally demanding roles
This course contributes to CPD by strengthening practical support skills, ethical awareness, and reflective practice for Harassment Support Officers, supporting safe and sustainable practice within organisational and advice-based settings.
our vision is simple:
Shift the mindset from reactive fixes to proactive care. Whether it’s through training, crisis support, or leadership coaching, weโre here to help build stronger people, stronger teams, and better outcomes โ one step at a time.
What Our Customers Say
- Emily Ritchie
Little Flyers
- Caitlyn Monteith
Little Flyers
- Emma McLean
Dedridge Health Centre
- Meesha Drysdale
Barclay Medical Practice Livingston North
The H.O.P.E course made me feel a lot more confident in being able to approach a patient who is struggling with mental health and being able to identify the signs of someone who may be struggling with their mental health.
- Meesha Drysdale
Barclay Medical Practice Livingston North